Privacy Policy
Introduction
This Privacy Policy is designed to provide maximum transparency and protection regarding the information collection, use, and disclosure practices of the pdbalance.com website, which is owned and operated by MarulaLab & Co Ltd . The policy applies to information collected when you visit and interact with the website, purchase products, or contact customer service or support .
Your Privacy Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, restrict the processing of your information, or object to certain processing activities . You can contact the company for assistance in exercising these rights .
Information We Collect
Information You Provide Directly:
-
Personal identifiers (name, address, phone number, email)
-
Payment details (credit card information, billing address)
-
Account registration details
-
Communications with customer service
Information Collected Automatically:
-
Device details (IP address, browser type, device identifier)
-
Browsing behavior (pages visited, links clicked, time on site)
-
Location data (approximate, based on IP address)
Information from Third Parties:
-
Shopify: Information necessary for processing purchases and fulfilling orders
-
Google Analytics: Data about website usage for analysis and site improvement
-
Google Ads: May collect data for personalized advertising purposes (with consent)
-
Taboola: May collect browsing and interest data for advertising purposes
How We Use Your Information
Essential Purposes: To process transactions, fulfill orders, provide customer support, manage your account, protect legal rights and website security, and comply with legal and regulatory requirements .
With Your Consent: To personalize your experience with relevant content and offers, send marketing communications, and conduct market research and website analysis .
Legitimate Business Interests: To improve the website and services and to detect and prevent fraud or misuse .
Information Sharing
Information sharing is limited to essential service providers (companies assisting with order processing, payment processing, shipping, marketing, and website analytics) and legal compliance purposes (as required by law, to respond to legal proceedings, or in connection with a business transfer) .
Cookies and Tracking Technologies
The website uses cookies and similar technologies for essential website functions, analysis, and personalization . You can manage cookie preferences through your browser settings, though disabling essential cookies may affect website functionality .
Data Security and Retention
Industry-standard security measures are implemented to protect personal information, though no system is completely secure . Data is retained only for the period required to fulfill the purposes outlined in this policy or as required by law, and disposal occurs in a secure manner .
Children's Privacy and International Transfers
The website is not intended for children under the relevant age in their jurisdiction . By using the website, you understand that your information may be transferred outside of Israel to locations with different data protection laws, with safeguards implemented to protect your information during these transfers .
Contact Information
For questions, concerns, or to exercise your privacy rights, contact: info[at]marulalab.org . Last Updated: April 26, 2024 .